✉ Email: admin@bpbp.co.uk ☎ Phone: 01909 534 062
Bassetlaw, Nottinghamshire

Bassetlaw Primary Behaviour Partnership

A school referral system supporting pupils with social, emotional and mental health difficulties across Bassetlaw primary schools from Year 1. Working together to reduce suspensions and exclusions and unlock every child's potential.

57
Primary SchoolsSupported across Bassetlaw
10k
Pupils RepresentedA whole district working as one
5
School FamiliesWorksop · Elizabethan · Retford Oaks · Tuxford · Serlby Park
57
Primary Schools Supported
10,000
Pupils Represented
5
School Families
What We Do

Support for every stage of need

From early identification to transition, we provide a full continuum of support for pupils, families, and school staff.

Who We Are

A shared partnership for Bassetlaw's children

B.P.B.P. is a not-for-profit partnership supporting pupils (and families) with SEMH difficulties in Bassetlaw Primary schools. Together we can target resources in a more proactive and preventative way.

We support 57 Bassetlaw Primary Schools (representing some 10,000 pupils) working in a multi-agency capacity. Our experienced team support teachers, TAs, Head Teachers, parents, medical professionals and most importantly, children!

Key to our purpose is the reduction in exclusions. We believe that by working together, children's needs can be quickly identified and met.

Our Aims

  • Ensure parity of provision for all pupils with similar levels of need
  • Develop a shared understanding of challenging behaviour across Bassetlaw
  • Equip schools with the practical skills to support pupils effectively
  • Reduce exclusions through early identification and intervention
  • Fair and transparent decisions around funding, support and managed moves

School Families

WorksopFamily of Schools
ElizabethanFamily of Schools
Retford OaksFamily of Schools
TuxfordFamily of Schools
Serlby ParkFamily of Schools
The People

Meet the strategic team

Our dedicated team brings expertise in behaviour, SEMH, family support, and school administration.

SC

Sally Chandler

Lead Behavioural Practitioner
schandler@bpbp.co.uk
KM

Kerry Macadam

Family Support Coordinator
kmacadam@bpbp.co.uk
SP

Sue Pimlott

SEMH Teacher
spimlott@bpbp.co.uk
AL

Anna Lilley

Admin Support
admin@bpbp.co.uk

All based at: Sparken Hill Academy, Sparken Hill, Worksop, Nottinghamshire, S80 1AW

Get in Touch

Contact the team today

Whether you're a headteacher, SENCO, parent, or governor — we're here to help.

Sparken Hill Academy, Sparken Hill, Worksop, Notts., S80 1AW
About the Partnership

Bassetlaw Primary Behaviour Partnership

A not-for-profit school referral system working across 57 primary schools to identify need, build skills, and reduce suspensions and exclusions.

Our Mission

About the Bassetlaw Primary Behaviour Partnership

B.P.B.P. is a not-for-profit partnership supporting pupils (and families) with SEMH difficulties in Bassetlaw Primary schools. Through operation of this behaviour partnership, we are identifying and developing support that schools need in place to best meet the needs of identified SEMH pupils. Together we can target resources in a more proactive and preventative way.

We support 57 Bassetlaw Primary Schools (representing some 10,000 pupils) from across the district, working in a multi-agency capacity. Our experienced team support teachers, TAs, Head Teachers, parents, medical professionals and most importantly, children!

Key to our purpose is the reduction in exclusions. We believe that by working together, children's needs can be quickly identified and met meaning that they achieve their full potential.

Protocol for the BPBP

The purpose of the BPBP is to ensure that decisions around funding, training for schools, support and managed moves for pupils with challenging behaviour in Worksop Town, Elizabethan, Retford Oaks, Tuxford and Serlby Park Families are fair and transparent.

Aims
  • Ensure parity of provision for pupils with similar levels of need across all school families.
  • Develop a shared understanding of challenging behaviour across the Bassetlaw district.
  • Equip schools with the necessary skills to support pupils with challenging behaviour.
Meet the Team

Meet the Team

SC

Sally Chandler

Lead Behavioural Practitioner
schandler@bpbp.co.uk
KM

Kerry Macadam

Family Support Coordinator
kmacadam@bpbp.co.uk
SP

Sue Pimlott

SEMH Teacher
spimlott@bpbp.co.uk
AL

Anna Lilley

Admin Support
admin@bpbp.co.uk
Family Representatives & SENCOs
Name Role / School Contact
Richard LilleyWorksop FoS Rep / Director BPBP
Sparken Hill Academy
01909 534070
principal@sparkenhill.com
Emma RodgersSerlby Park FoS Rep
Misson Primary School
01302 710580
head@misson.notts.sch.uk
Jane ReynoldsSerlby Park Family SENCO
Misson Primary School
FamilySenco@misson.notts.sch.uk
Jo CookElizabethan FoS Rep
Hallcroft Infant and Nursery School
01777 702728
head@hallcroft.notts.sch.uk
Fiona Wilson–MacCormackElizabethan Family SENCO
Carr Hill Primary School
01777 702948
efs@carrhill.notts.sch.uk
Claire HibbertWorksop Family SENCO
St Luke's C of E Primary School
familysenco@st-lukes.notts.sch.uk
Sally TruselerRetford Oaks Family SENCO
Retford Oaks Secondary School
struseler@misterton.notts.sch.uk
Karl HopkinsonRetford Oaks FoS Rep — Headteacher
Ordsall Primary School
01777 702852
khopkinson@ordsallprimary.com
Ben CarverTuxford FoS Rep
John Blow Primary School
01777 870482
head@tuxfordprimary-ac.org.uk
Stuart PhilpottTuxford Family SENCO
Tuxford Academy
sphilpott@newarkbarnbyroad.notts.sch.uk
Ruth ScreetonBassetlaw District SENCOruth.screeton@nottscc.gov.uk
Referral Forms & Resources

Downloads, forms, and guidance

All the referral forms, templates, and resources your school needs — in one place.

Panel Referrals

Referral Forms for BPBP Support

Use this section when you need to refer a pupil to the BPBP Panel, or begin family support for a child already known to us.

Important: BPBP must already be involvedEvery half term, the BPBP Panel meets to hear from schools struggling to meet the needs of specific pupils. To refer to the Panel, BPBP must already be involved with the child. Please do not refer if you haven't already received BPBP involvement. If unsure, contact us first.
Specific Needs

ADHD in the Classroom

Use this section when you are supporting a pupil with ADHD (diagnosed or suspected) and need practical strategies for the classroom, the playground or unstructured times.

Early interventions, organised by level and needThe ADHD strategies guide below sets out practical interventions across three levels — Whole School, Class, and Individual — for five key areas: Communication, Inattention/Impulsivity/Hyperactivity/Anxiety, Social Interaction, Sensory needs, and Flexibility in Thinking.

Bear in mind that ADHD and communication & interaction needs often present very similarly. If strategies here are not having the effect you expect, it is worth also considering whether an underlying communication need is in play.
Specific Needs

Attachment & Developmental Trauma

Use this section when a pupil's behaviour may be rooted in early loss, trauma or attachment disruption, and you need to understand what sits beneath the behaviour before deciding how to respond.

Why this mattersChildren who have experienced early trauma or attachment disruption often show behaviours that can look like "naughtiness", ADHD, or defiance — but which are, in fact, survival responses rooted in how their brain and nervous system developed. Understanding Developmental Trauma helps staff respond to the underlying need rather than just the behaviour on the surface.

Developmental Trauma resources courtesy of Beacon House Therapeutic Services and Trauma Team (beaconhouse.org.uk). The Brain House is based on Dr Dan Siegel & Dr Tina Payne Bryson's work on understanding the brain, with narrative by Dr Hazel Harrison.

Fixed Term Suspensions

Support, Suspensions and Guidance

Before you decide to suspend, please contact a member of the team first. We will ensure your decision is lawful, rational, reasonable, fair and proportionate.

Step by Step — Follow in Order

The Suspension Process

  1. Contact BPBP firstDo this before anything else

    Before you decide to suspend, contact a member of the team. We will ensure the decision is lawful, rational, reasonable, fair and proportionate.

    This is the single most important step. Decisions made without contacting us first are far more likely to be successfully challenged by parents.
  2. Evidence the Graduated Response

    We require evidence that you have followed the Graduated Response before we can support a suspension.

    Without this evidence, BPBP cannot support your suspension decision — and an unsupported suspension is at much greater risk of legal challenge.
  3. Complete the Suspension Form

    Once BPBP agree that a suspension is warranted, complete the online Nottinghamshire form. A copy of your responses is automatically emailed to you and the Local Authority.

  4. Write the parent letter

    Use the correct suspension letter template for the length of the suspension — under 5 days, 6 to 15 days, or over 15 days. If you notify the parent by telephone, you must follow up in writing within one working day.

    A delayed or missing written confirmation is one of the most common grounds for a parent's challenge. Do not leave this step until later.

    Always check GovernorHub for the very latest wording.
  5. Complete the Reintegration Meeting

    Following the suspension, use the pro forma to complete a reintegration meeting. Focus on what will change when the child returns to school.

Process at a Glance

What happens after a suspension

The flowchart below shows the governing board's duties and timescales depending on the length of the suspension, and what follows if a permanent exclusion is made. Always ring BPBP before taking any action.

Suspensions process flowchart. A full text version is available below this image.
Select the image to open it full size in a new tab.
Read the flowchart as text

Start. The headteacher decides to suspend or exclude. Please ring BPBP before taking any action. If BPBP agree with the proposed action, the headteacher must inform parents and the local authority.

All timescales below are in school days.

Question 1: Is this a permanent exclusion?

  • Yes: go to "If it is a permanent exclusion" further down.
  • No: go to question 2.

Question 2: Will the suspension cause the pupil to miss a public exam or national curriculum test?

  • Yes: the headteacher notifies the governing board and local authority immediately. The governing board must meet to consider reinstatement within 15 days and must take reasonable steps to meet before the exam date. Where this isn't possible, the chair may consider reinstatement independently.* Then go to "The governing board considers reinstatement (suspensions)".
  • No: go to question 3.

Question 3: Will the suspension take the pupil's total days of suspension to more than 15 days for the term?

  • Yes: the headteacher notifies the governing board and local authority immediately. The governing board must arrange suitable full-time education no later than the sixth school day of the suspension, and must meet to consider reinstatement within 15 days. Then go to "The governing board considers reinstatement (suspensions)".
  • No: go to question 4.

Question 4: Will the suspension take the pupil's total days of suspension to more than 5 and up to 15 days for the term?

  • Yes: the headteacher notifies the governing board, local authority and BPBP immediately. The governing board must arrange suitable provision no later than the 6th school day of the suspension. Have parents requested that the governing board consider reinstatement?
    • Yes: the governing board must meet to consider reinstatement within 50 days. Then go to "The governing board considers reinstatement (suspensions)".
    • No: the governing board is not required to consider the suspension and can't direct reinstatement.
  • No (five days or fewer in total): the governing board must consider representations from the parents but isn't required to consider reinstatement and can't direct reinstatement.

The governing board considers reinstatement (suspensions)

The governing board meets to consider reinstatement. Does the governing board direct reinstatement of the pupil?

  • Yes: the pupil is reinstated immediately or at a specified date. The governing board informs parents, the local authority and the headteacher.
  • No: the pupil is not reinstated and has no further appeal. The governing board informs parents, the local authority and the headteacher.

If it is a permanent exclusion

  1. The headteacher notifies the governing board and local authority immediately.
  2. The local authority must arrange alternative provision within 5 days.
  3. The governing board must meet to consider reinstatement within 15 days.
  4. The governing board meets to consider reinstatement. Does it direct reinstatement of the pupil?
    • Yes: the pupil is reinstated immediately or at a specified date. The governing board informs parents, the local authority and the headteacher.
    • No: the outcome of the consideration is recorded on the pupil's education record. The governing board notifies the headteacher, BPBP and the local authority of the outcome. It also notifies parents of the decision immediately, and of their right to request consideration by an independent review panel (IRP). Do parents request an IRP within 15 days?
      • No: the exclusion process is complete. The governing board ensures the pupil's name is removed from the rolls.
      • Yes: the local authority (if a maintained school) or academy trust (if an academy) convenes the IRP within 15 days of notice from parents of the request. Does the IRP uphold the governing board's decision?
        • Yes: the exclusion process is complete. The governing board ensures the pupil's name is removed from the rolls.
        • No: whether the IRP "recommends" or "requires" reconsideration, the governing board must meet to reconsider within 10 days of receiving notice of the IRP's decision. Does the governing board reinstate the pupil?
          • Yes: the pupil is reinstated immediately or at a specified date. The governing board informs parents, the local authority and the headteacher.
          • No: where the IRP "recommends", the exclusion process is complete. The governing board must notify the local authority, headteacher and parents of the decision to exclude, and removes the pupil's name from the rolls. The IRP can't order a budget adjustment or payment of full cost recovery. Where the IRP "requires", it may order a budget adjustment (maintained school) or payment to the local authority (academy).

* If you're an academy, this decision may be considered by a smaller sub-committee, if your articles of association allow you to.

All Downloads & Links
Permanent Exclusions

Permanent Exclusions — Guidance & Process

A permanent exclusion should only ever be a final, last resort — after all other strategies have been exhausted. Always contact us before taking any action.

What is a Permanent Exclusion?

Permanent exclusion is when a child is permanently barred from the school premises and their name is removed from the school roll. Permanent exclusion must only ever be used as a final, last resort sanction — reached only after a wide range of other support strategies and disciplinary measures have been fully exhausted and documented.

A permanent exclusion can also follow a single serious incident, even where the pupil has never been in trouble before. Because the consequences are so significant, the guidance must be read carefully and followed precisely.

When Can It Happen?

Permanent exclusion may be considered where there has been a serious breach, or persistent breaches, of the school's behaviour policy, and where allowing the pupil to remain in school would seriously harm the education or welfare of the pupil or others. Examples include a pupil who:

  • Has a history of persistent disruptive behaviour where the school feels it can do no more — this view must be supported by the Behaviour Partnership.
  • Has committed a single serious one-off offence — for example a premeditated serious assault on a pupil or member of staff, threatening others with a weapon, or bringing drugs into school.
Behaviour outside school can be taken into accountA pupil's behaviour outside of school can be considered as grounds for exclusion — for example where the pupil is in school uniform, travelling to or from school, or otherwise identifiable as a pupil of the school. This must be in line with your school's behaviour policy.
Step-by-Step Process

Follow Every Step, In Order

Most headteachers will go through this process once in a career, if ever. Each step below must be completed in the order shown — the order matters, and skipping or reordering steps is the most common reason a permanent exclusion is later overturned.

  1. Carry out a full and objective investigationBefore anything else

    Before any decision is made or communicated, the Headteacher (or a senior leader in the Headteacher's absence) must complete a comprehensive, objective investigation into the facts of the case. This includes interviewing the pupils and staff involved, and recording carefully what happened.

    Do not pre-judge the outcome. You may well suspect the case points towards permanent exclusion — but the evidence has to sit behind the decision for the decision to be lawful. An investigation carried out to justify a decision already made will not stand up to challenge.

    Where staff compile a witness statement, ensure it is signed and dated both by the person writing it and by a witness to the date and time it was written.
  2. Contact BPBPImperative

    Contact a member of the BPBP team before making — or communicating — any decision. BPBP acts as a sounding board and will help ensure your decision is lawful, rational, reasonable, fair and proportionate.

    Do not make, or communicate to parents, any decision until you have spoken to BPBP.
  3. Notify parents and the Chair of Governors

    The Headteacher notifies the parents of the exclusion and the reasons for it, without delay. The Chair of Governors must also be informed on the same day the exclusion is issued.

    If contact with parents cannot be made straight away, keep trying every contact method available and record each attempt.
  4. Notify the Local Authority

    Notify the Local Authority of the permanent exclusion by completing the LA's Permanent Exclusion online form. This must be done promptly so the LA can arrange suitable full-time education from the sixth school day.

    ⚠ Link pending: the correct LA Permanent Exclusion form link is being supplied and will be added here. In the meantime, contact BPBP on 01909 534 062 for the current link. Note for future maintenance: the LA changes this link frequently, so it needs periodic checking.
  5. Write to the parents

    Send the exclusion letter by recorded / signed-for delivery. If emailing, use a read and delivery receipt — ideally both. If parents were told by telephone, this must still be followed up in writing.

    The letter must set out the reason for the exclusion, that it is permanent, the parents' right to make representations to the governing board, how to do so, and their right to attend the meeting, be represented at their own expense, and bring a friend.
  6. Provide work for the first 5 days

    Arrange for work to be set, marked and returned during the first five school days. The parent/carer signs to acknowledge receipt of the work. Mark the pupil as code E on the school register.

  7. Convene the Discipline Committee within 15 school daysOrder matters

    The hearing must take place within 15 school days. The limiting factor is the clerk — clerks must hold specific training on exclusions and their availability is very limited. Arrange in this order:

    Correct order: (a) Contact Governor Services first to establish clerk availability.
    (b) Then confirm three discipline committee members (governors — they must not be parents at the school).
    (c) Then offer dates to the parents.
    (d) Then inform BPBP.

    There is no point agreeing a date with governors and parents that no trained clerk can cover.
    If no trained clerk is available within the 15 school days, the hearing may exceptionally be clerked by another clerk — but the minutes must be read through and checked by a trained clerk before they are approved.
  8. Send the paperwork pack — at least 3 days before the hearing

    Send by recorded delivery, or by email with a read receipt. Number every page consecutively and paginate the report. The pack must contain:

    • The letter inviting the parents to the hearing (including a link to the DfE guidance and Notts advice for parents)
    • The letter informing parents of the permanent exclusion
    • The Headteacher's / Principal's report
    • Anonymised witness statements (if relevant)
    • An order of hearing
    • The academy / school's behaviour policy
    ⚠ Report template pending: an updated Headteacher's report template is being supplied and will be added here. The report must be presented professionally and with the right level of detail — it is the document the panel will rely on most. Use a standard professional typeface and structure; poorly presented reports undermine the case.
  9. The hearing takes place

    The chair works through the order of hearing. The Headteacher presents the case for the exclusion, demonstrating that the guidance and the law have been followed. If the parents do not attend, the meeting proceeds as if they were present. The panel must consider the case fairly. If the exclusion is upheld, the Clerk writes to the parents.

  10. Parents have 15 school days to appeal

    Appeals must be made in writing to the Clerk to Governors within 15 school days of the notification letter.

    If a parent appeals, let BPBP know immediately.
  11. Final outcome — inform BPBP

    The final outcome and remaining paperwork are issued by the clerk, not the headteacher. Once the exclusion is upheld (after any appeal), the child can be removed from the school register from the date of the latest hearing. BPBP will then manage the next steps for the pupil's education.

Downloads

All documents are held once, under , so there is only ever one version of each.

Parent & Family Support

Support for parents and families

We recognise how hard parenting can be. We work alongside you to access the right support for your family.

How We Can Help

You're not alone

Being a parent is one of the hardest, but also one of the most rewarding jobs in the world, with very little pay and NO holidays!! Here at the BPBP we recognise this and appreciate just how hard this can be, especially if the techniques you are applying aren't as effective as they could be.

If you'd like to explore what support is out there, please invite your child's school to complete the Family Support Triage Form.

We have a very realistic approach to parenting and provide access to an individualised package of support designed around your child and your parenting style.

How Support Can Be Delivered

Face to Face

Online / Video Call

Telephone

Signposting

You are in chargeAs we are a voluntary service, ultimately YOU are in charge! We will work alongside you — your engagement is key. We need to work together to help your child achieve their full potential.
Useful Parent Information
Training for Schools

Professional development for school staff

Building the skills and knowledge that help schools support pupils with challenging behaviour more effectively.

Available Training

Upcoming Events

Click any event to book your place. For bespoke school training, contact the team directly.

Who can attend? All training events run by BPBP are free to schools within the Bassetlaw area. Places are limited — book early to avoid disappointment. If you have any access requirements, please let us know when booking and we will do our best to accommodate you.
Transition Support

Supporting pupils through key transitions

Helpful information and resources for pupils transitioning between schools, and for the everyday transitions between lessons, classrooms and break times.

Transition Resources

Planning for a smooth transition

The move from primary to secondary school is one of the most significant events in a child's education — and for pupils with SEMH needs, it can be a particularly anxious and unsettling time. With the right planning and communication between sending and receiving schools, this transition can be made much smoother.

BPBP supports schools and families through transition by ensuring that key information about vulnerable pupils is shared appropriately and that receiving schools have the context they need to continue providing effective support from day one.

Transition doesn't only mean moving between schools. Many pupils with SEMH needs find the smaller, everyday transitions just as difficult — moving between classrooms and different areas of the school, changing activity at the start and end of lessons, and the less structured periods around break and lunchtimes. These moments happen many times a day, and for some children they are the hardest part of it. The strategies below cover both: the big moves between settings, and the daily transitions that shape a pupil's experience of school.

Supporting Pupils Through Transition

Practical, ready-to-use resources for staff, pupils and families — covering everyday settling-in strategies, secondary transition planning, and calming techniques for pupils who find change difficult.

The resources below support schools in managing the practical side of transition — from transferring confidential pupil records safely to tracking your whole transition cohort. We strongly recommend contacting us at least one full term before the transition date to allow proper planning time.

Managing Transition — School Tools
Need transition support for a specific pupil?If you have a pupil with SEMH needs approaching a key transition and would like our involvement, please get in touch as early as possible — ideally the term before the transition is due.
Get in Touch

Contact the Team

Call 01909 534 062, email admin@bpbp.co.uk, or fill in the form below.

We're Here to Help

Get in touch

This form is for Headteachers, SENCOs, Teachers, and Teaching Assistants. If you need advice or support, please don't hesitate to reach out.

B.P.B.P., Sparken Hill Academy, Sparken Hill, Worksop, Nottinghamshire, S80 1AW
Direct Team Emails
Sally Chandler — schandler@bpbp.co.uk
Kerry Macadam — kmacadam@bpbp.co.uk
Sue Pimlott — spimlott@bpbp.co.uk
Anna Lilley (Admin) — admin@bpbp.co.uk
Legal

Privacy Policy

How the Bassetlaw Primary Behaviour Partnership collects, uses and protects your information.

Last updated: September 2026

The Bassetlaw Primary Behaviour Partnership ("BPBP", "we", "us") is committed to protecting the privacy of everyone who uses this website. This policy explains what information we collect, how we use it, and the rights you have under UK data protection law (the UK General Data Protection Regulation and the Data Protection Act 2018).

This policy covers the BPBP website only. It does not cover the separate professional records BPBP keeps about pupils, schools and families as part of its support work, which are governed by BPBP's main data protection and information-sharing arrangements and by the policies of the schools and Local Authority we work with.

Who we are

BPBP is a not-for-profit partnership supporting pupils with social, emotional and mental health (SEMH) difficulties across Bassetlaw primary schools. We are based at Sparken Hill Academy, Sparken Hill, Worksop, Nottinghamshire, S80 1AW. For any question about this policy or your information, contact us on 01909 534 062 or admin@bpbp.co.uk.

The information we collect

We only collect information you choose to send us. The website itself does not require you to create an account or log in.

  • Contact and enquiry details. If you use a contact or booking form on this site, or email us, we receive the information you provide — typically your name, email address, the school or role you are contacting us about, and the content of your message.
  • Messages sent to the website assistant. The site includes an optional AI chat assistant. If you type a message into it, that message is sent to our service provider to generate a reply (see "The website assistant" below). Please do not enter a pupil's name or other identifying or sensitive details into the chat — use the phone or email for anything specific to a child.

We do not use advertising or tracking cookies, and we do not use third-party analytics that profile you. See "Cookies" below.

How our forms work

Most contact and booking forms on this website open a message in your own email application, addressed to BPBP. Your details are sent to us as an ordinary email and are not stored in a database on this website. Once we receive your email it is handled by the BPBP team in the same way as any other email you might send us.

Booking a place on our ECT or SEMH training courses works differently: the "Book a Place" button takes you to a Google Form hosted by Google. Your name, email address and other answers are submitted directly to Google and processed under Google's own privacy policy, not stored on this website. BPBP only sees the responses once they reach us through that form, and uses them solely to organise and run the training course you've booked.

The website assistant

The optional chat assistant is provided to help you find information quickly. When you send it a message, the text is transmitted securely to our AI provider, Anthropic, which processes it to generate a response and returns it to you. We do not use these conversations to build a profile of you, and the assistant is not a substitute for professional advice. For anything relating to a specific pupil, suspension, exclusion or safeguarding concern, please contact the team directly rather than using the chat.

Why we use your information, and our lawful basis

We use the information you send to respond to your enquiry, arrange training or support you have asked about, and carry out our work supporting schools, pupils and families. Our lawful basis for processing website enquiries is our legitimate interests in responding to you and providing our services, and, where relevant, taking steps at your request before providing those services. Where you contact us about the support of a specific child, that information is handled under the wider legal bases that apply to BPBP's safeguarding and educational work.

Who we share information with

We do not sell your information or share it for marketing. We may share information where necessary to carry out our work or where the law requires it, for example with:

  • the partner school or school family your enquiry relates to;
  • Nottinghamshire County Council (the Local Authority), where relevant to a referral, suspension or exclusion;
  • our technology providers who host this website and power the chat assistant, who process data on our behalf under contract; and
  • other agencies where we are required or permitted to do so by law, including to safeguard a child.

How long we keep it

We keep website enquiries only as long as needed to deal with your request and for a reasonable period afterwards in case of follow-up, in line with BPBP's records retention arrangements. Information that becomes part of BPBP's professional records about a pupil or school is retained according to the retention periods that apply to those records.

How we protect your information

This website is served securely over HTTPS. Messages to the chat assistant are transmitted over encrypted connections, and the credentials used to connect to our AI provider are held securely on the server, never in your browser. We take appropriate technical and organisational measures to protect the information you send us.

Cookies

This website uses a small number of cookies, controlled by the cookie banner shown on your first visit. We do not set any advertising, analytics or marketing cookies unless you choose to allow them, and one strictly necessary cookie is used purely to remember your choice. Full detail, including exactly what each cookie does and how to change your preference at any time, is on our page. This does not cover external sites we link to, such as the Google Form used for training bookings, which may set their own cookies under their own cookie policy.

Your rights

Under UK data protection law you have the right to ask us for a copy of the information we hold about you; to have inaccurate information corrected; to ask us to delete information or restrict how we use it; and to object to our processing in certain circumstances. To exercise any of these rights, contact us on 01909 534 062 or admin@bpbp.co.uk. We will respond within one month.

If you are not satisfied with how we have handled your information, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113. We would, however, appreciate the chance to put things right first, so please do contact us.

Changes to this policy

We may update this policy from time to time. Any changes will be published on this page with a revised "last updated" date.

Questions about your data? Contact the BPBP team on 01909 534 062 or email admin@bpbp.co.uk.